The most complete, restaurant waitlist system

When Yelp waitlist, OpenTable and Resy aren't enough - the powerful Minitable waitlist system is built for your restaurant perk time

Check-In

When a waitlist or reserved customer arrives, they can be marked as "checked-in" through the Check-in function. This confirms their arrival status, enabling merchants to manage customer flow efficiently.

Notify Log

The Notify Log records all SMS and voice messages sent to the customer, including timestamps and content. This allows merchants to track communication and keep up-to-date with customer interactions.

Color Tag

The Color Tag feature allows merchants to categorize or highlight customers using default or custom colors. These tags are visible only to merchants, making it easy to organize customers without them seeing the tags.

User Profile

The User Profile displays customer details such as name, phone number, party size, and any notes. Merchants can quickly access relevant information about each customer for better service management.

User Tag

User Tags allow merchants to add custom tags to a customer’s phone number. These tags will appear every time the customer uses the same phone number for future waitlists or reservations, ensuring continuous service customization.

Trusted by hundreds of popular restaurant brands with high customer demand

What makes Minitable waitlist different?

Built hand-in-hand with busy restaurants who know the waitlist challenges

Why this matters: Always listening our customers. We partner with restaurants daily to solve real problems, turning their feedback into practical solutions that work.

Guaranteed 5-minute real person response during peak service hours

Why this matters: Every minute matters in perk time. That's why our support team works when you work, ready to help immediately so you never miss a beat during rush hours.

The core Minitable waitlist features

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SMS Customization

Fully customize your waitlist and reservation SMS with automated or manual messaging

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Easy to Use

Simple and straight forward dashboard that's quick to learn and easy to use

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Partner with Google

Your guests can make a reservation and join the waitlist directly from Google Search or Google Maps.

Don’t take our word, see what our customers say

“Customer turnover is increased with Minitable Waitlist and Reservation”

Thanks to Minitable Waitlist and Reservation, we boosted walk-in traffic by 30% and reduced the abandon rate by 90%.

Haidilao
Los Angeles, CA

“Streamlined guest and staff satisfaction with Minitable.”

With Minitable, our Waitlist and Reservation system is perfectly streamlined for staff and guest satisfaction. And, the customized floorplan feature made our life much easier.

Hutaoli
New York City

“Guest experience is improved with Minitable.”

Minitable's Waitlist feature has transformed our guest experience. We boosted the table turnover rate by 30% +. This is the exact restaurant tech we are looking for!

Gen Korean BBQ
Carrollton

“Minitable allows for easy waitlist management.”

Thanks to Minitable, we are able to manage waitlists and alert customers when the table is ready with great ease. With access to vital statistics, we can propel the business to the next level.

Cast Iron Pot Signature
New Jersey

“Insights that make an impact with Minitable.”

Minitable has made it so easy for us to quantify our daily performance. Understanding operation details and streamlining our workflow is the key to running our successful restaurant.

Bonchon
Boston

“Hosting more guests is made doable with Minitable Waitlist.”

We are amazed at how easy Minitable's Waitlist system is. We can now host a far larger number of dessert enthusiasts than ever before!

Spot Dessert Bar
New York City

“Minitable Scan-table ordering is not just a digital Menu.”

Like a well-oiled machine, Minitable efficiently connects the customers, frontdesk, POS system, and kitchen printer altogether.

Hui Restaurant
NYC

“A very intuitive ordering tool with no lagging.”

With ease, guests in large parties can seamlessly order all at once with no lagging. Highly recommend!

Friendship BBQ
Boston

“Get chic design with no extra charge with Minitable.”

Minitable's design is chic and efficient for customers and staff alike.

Prince Tea House
NYC

“Take full advantage of the online-ordering revolution with Minitable.”

Our online store was completely created from scratch by the talented team at Minitable. They handled everything, including web design, menu setup, and payment processing.

Pelicana
Cupertino

“Take full control of the FOH data with Minipass.”

This is the FOH management tool I've been waiting for.All the guest profiles and important operational data are gathered in one place, very intuitive to use!

Liuyishou Hotpot
Boston

“A new way for restaurants to engage and reward their customers.”

For our customers, Minipass makes dining out such a fun and rewarding experience. And as for us, we now have a brand new way to engage with our customers!

Chong Qing Wharf Hot Pot
Brooklyn