When Yelp waitlist, OpenTable and Resy aren't enough - the powerful Minitable waitlist system is built for your restaurant perk time
When a waitlist or reserved customer arrives, they can be marked as "checked-in" through the Check-in function. This confirms their arrival status, enabling merchants to manage customer flow efficiently.
The Notify Log records all SMS and voice messages sent to the customer, including timestamps and content. This allows merchants to track communication and keep up-to-date with customer interactions.
The Color Tag feature allows merchants to categorize or highlight customers using default or custom colors. These tags are visible only to merchants, making it easy to organize customers without them seeing the tags.
The User Profile displays customer details such as name, phone number, party size, and any notes. Merchants can quickly access relevant information about each customer for better service management.
User Tags allow merchants to add custom tags to a customer’s phone number. These tags will appear every time the customer uses the same phone number for future waitlists or reservations, ensuring continuous service customization.
Why this matters: Always listening our customers. We partner with restaurants daily to solve real problems, turning their feedback into practical solutions that work.
Why this matters: Every minute matters in perk time. That's why our support team works when you work, ready to help immediately so you never miss a beat during rush hours.
Fully customize your waitlist and reservation SMS with automated or manual messaging
Simple and straight forward dashboard that's quick to learn and easy to use
Your guests can make a reservation and join the waitlist directly from Google Search or Google Maps.